1
Invoice & Payment
We issue your invoice via SumUp. Pay by card, bank transfer, Google Pay, or Apple Pay.
Day 1
Simple Pricing, Built for Local Businesses
The current Service Fee is £250 + VAT (20%) per year and includes the core imagery + accessibility package. Early joins lock in introductory discounts tied to uninterrupted membership and on-time renewals without multi-year lock-ins.
One-time each year: The Service Fee is annual and not monthly. Renewals are raised manually by invoice, payments are one-time, and every transaction is processed manually—no stored cards, direct debits, or automated charges.
Notice: The Service Fee outlined on this page covers Business Directory listings, the core feature of AroundManchester.com. Other sections such as Events, Properties, Job Listings, and Tradespeople will have their own dedicated pricing pages or sections.
Scope: Current pricing applies to micro and small businesses. Medium and large enterprises follow the bespoke pricing pathway detailed below.
Key Points You Need to Know
- £250 + VAT per year includes core imagery, accessibility coverage, hosting, and structured data.
- Annual billing only—no monthly subscriptions, no direct debits, no automated charges.
- Typically live within 2–3 weeks of payment confirmation.
- Early joins (1–1000) lock in introductory discounts for life or a fixed period with continuous membership.
- See the comparison table for what's included vs. what costs extra.
- Pay via card, bank transfer, Google Pay, or Apple Pay through SumUp invoices (MTD compliant).
- No refunds once live; partial refunds before completion are capped at 50% with a 5% fee.
- To cancel, simply don't renew—no cancellation fee, but join number and discounts are forfeited.
- Multi-venue, medium, and large companies: contact the team for bespoke pricing.
From Payment to Live Listing
Here's what happens after you sign up. Timelines may vary based on scheduling and workload.
2
Onboarding Form
Complete your onboarding form with business details, accessibility info, and preferred visit times. This helps us prepare before arriving.
Day 1
3
Confirmation & Scheduling
Payment and form confirmed. We contact you to finalise your photography visit at a convenient time.
Days 1–3
4
Photography Visit
Our team visits your premises to capture 360 imagery, accessibility routes, products, and venue photos.
Week 1–2
5
Processing & Build
We process imagery, build your listing page, add structured data, and prepare accessibility content.
Week 2
6
Review & Publish
Final quality check, then your listing goes live on AroundManchester.com with your assigned join number.
Week 2–3
Introductory Service Fee Strategy
Discounts follow join order and remain in place only while membership stays continuous with no late payments. Your join number defines your default ranking priority in regional listings, though visitors can still adjust their view using filters.
The Service Fee is an annual membership fee that renews every 12 months; the discounts below apply to each yearly renewal while you stay active, and pricing is per business location–each store, branch, or franchise unit counts as its own listing. There are no monthly subscriptions or automatic rollovers.
Renewals are requested up to 30 business days before your membership anniversary, and you can settle any upcoming Service Fee years in advance at any time. Each payment is a one-time manual transaction raised by invoice.
Buying multiple years of the Service Fee up front locks in today's rate and any applicable discount tier for up to 30 years of coverage from your original join date, and you can add more years later as long as total prepaid time never exceeds that 30-year cap.
Service Fee invoices are issued through our online billing platform up to 30 business days ahead of renewal; we do not run automated payments, and any Service Fee renewal left unpaid more than seven days after the join-date anniversary lapses is treated as a lapsed membership. All transactions are processed manually by the team.
Each year, even if you prepaid multiple years, the listings team will contact you one month ahead to confirm imagery updates–your first 360 capture remains included, but extra scenes or photos follow the prevailing add-on rates, as multi-year discounts apply only to the Service Fee.
For quality consistency, previously purchased additional 360 scenes are not rolled forward; if you skip renewing extra captures, your refreshed tour will only include the imagery reshot that year.
Join numbers stay with the original legal entity and trading name; rebrands, new incorporations, or new owners must sign a fresh listing agreement, receive a new join number, and adopt the then-current Service Fee and discount tier.
Joins 1–100
50% off Service Fee
Currently £125 + VAT · ≈50% effective discount*
- Founding members keep the half rate for life even if future Service Fees rise—it's our thank-you for believing early.
- Keep membership continuous with on-time annual renewals to preserve your founding rate and ranking.
Joins 101–500
50% off Service Fee
£125 + VAT per annual renewal for the first six full years · ≈26% effective discount*
- You pay £125 + VAT per year for six full years provided membership remains uninterrupted with on-time annual renewals.
- From year seven onward you move to the standard going Service Fee (currently £250 + VAT) while keeping your established ranking.
- From Year 7 onward, a permanent 20% loyalty discount applies to the Service Fee for the lifetime of your uninterrupted membership.
Joins 501–1000
25% off Service Fee
£187.50 + VAT per annual renewal while active for the first ten years · ≈8.3% effective discount*
- The 25% introductory discount remains in place only with continuous membership and punctual renewals for ten years.**
- Once the tranche closes or membership lapses, renewals revert to the prevailing Service Fee.
Joins 1001+
Standard Rate
£250 + VAT per annual renewal · 0% effective discount*
- The full Service Fee unlocks the complete imagery, accessibility, and data package with no introductory discount.
- Future pricing adjustments may apply as the directory scales across Greater Manchester.
Medium & Large Companies
Bespoke Pricing
Request a meeting by phone or email to scope multi-site or higher-volume needs.
- Our team tailors coverage, productions, and structured data updates to complex estates and multi-brand portfolios.
- Reach out via phone or email using the details on our Contact Us page to book a discovery call before onboarding.
*Effective discount rates are calculated over a 30-year membership horizon versus paying the prevailing standard fee every year, estimated.
**Joins 501–1000 keep the 25% introductory rate for a maximum of ten continuous renewals before reverting to the prevailing Service Fee.
Missed payments or cancellations forfeit any discount and the original join rank for all members, regardless of their join cohort.
Quick Comparison: Included vs. Add-On
See at a glance what your annual Service Fee covers and what costs extra. All add-on prices shown are introductory rates and will increase as workloads scale.
| Feature | Included in Service Fee | Add-On Price |
|---|---|---|
| Primary interior 360 image (1 scene: reception, counter, or focal point) | ✔ Included | — |
| Additional 360 scenes (floors, balconies, etc.) | — | £50 + VAT each |
| External 360 images (2–3) | ✔ Included | — |
| Disabled Access Toilet 360 images (1–2) | ✔ Included | — |
| Promoted product images (first 3) | ✔ Included | — |
| Additional promoted product images | — | £5 + VAT each |
| Menu imagery (initial set) | ✔ Included | — |
| Menu renewal / refresh | — | £50 + VAT per update |
| Product images (up to 12) | ✔ Included | — |
| Additional product images | — | £5 + VAT each |
| Venue gallery (up to 12 photos) | ✔ Included | — |
| Additional gallery images | — | £5 + VAT each |
| Hosting & delivery on AroundManchester.com | ✔ Included | — |
| Accessibility audits & structured data updates | ✔ Included annually | — |
| Virtual tour embed license (own website) | — | Custom quote |
| Seasonal / campaign imagery | — | £5 + VAT per asset |
What the Service Fee Covers + Additional Charges
Every Service Fee includes a storytelling-ready imagery package with accessibility-first coverage so visitors can plan journeys, understand parking, and review amenities in advance.
When customers contact you through social media, phone, or email, and ask what facilities you have, what is the layout of the premises, or what types of wares you carry, you can simply direct them to your listing on AroundManchester.com and that answers all the questions for you.
No Commission, No Hidden Fees
Your annual Service Fee is the only mandatory cost—we never take a percentage of your sales. Optional extras are itemised right here on the Service Fees page, and any bespoke services are scoped and quoted individually so you approve the full amount before work begins.
Included imagery & media
- One 360 image to anchor your profile (additional 360 scenes are £50 + VAT each for extra floors, balconies, or specialist spaces).
- Service Fee pricing already includes secure hosting and delivery of your listing assets on AroundManchester.com, so there is no separate hosting conversation.
- Two to three 360 external images to highlight landmarks, parking approaches, and wayfinding.
- One to two 360 Disabled Access Toilet images plus the route leading to the facility to support wheelchair users.
- One interior 360 focal image such as reception, front-of-house, or takeaway counter.
- Three promoted product images are included; additional promoted images currently cost £5 + VAT each at introductory pricing, which may rise as workloads increase.
- Initial menu imagery and up to 12 product images; extra product images are £5 + VAT each at current introductory pricing, which will increase as workloads scale. Menu imagery can exceed 12 images and remains included in the Service Fee, though we recommend a focused set to preserve page performance and may limit totals when necessary.
- Venue gallery of up to 12 curated photographs; additional gallery images are £5 + VAT each at current introductory pricing, which will increase as workloads scale.
- For businesses that want their AroundManchester.com 360 degree tour embedded on their own website, we offer a paid licensing + embed service that streams the experience without handing over the original photographer-owned files.
Ongoing updates
- Menu renewals priced at £50 + VAT per refresh, currently an introductory rate that will rise as production intensity grows.
- Accessibility audits, refreshed structured data, and listing syndication updates are included with every renewal so your profile stays discoverable.
- Seasonal or campaign imagery aligned with your district placement and ranking, currently £5 + VAT per asset at introductory pricing.
Additional 360 Capture
£50 + VAT per scene (introductory pricing)
Perfect for second floors, balconies, kitchens, or any extra immersive areas that need coverage beyond the included 360 image. Pricing will rise once capture demand and workloads increase.
Menu Renewal
£50 + VAT per update (introductory pricing)
Refresh seasonal menus or drinks lists with new imagery, allergen callouts, and structured data updates; this rate will scale upward as production intensity grows.
Gallery Expansion
£5 + VAT per image (introductory pricing)
Add extra venue, product, or accessibility images beyond the included sets to keep your listing current; the £5 rate is temporary and will increase as editing workloads scale.
Virtual Tour Embed License
Custom quote per domain
Stream your AroundManchester.com 360 degree tour on your own website without receiving the original files. We handle the hosting, copyright compliance, and embed code delivery for an additional fee.
Refund Policy – AroundManchester.com
Scope: This policy applies to Business Listings. Other services (e.g., Job Listings, Property Listings, promotional services) have their own dedicated terms.
Completed Services
Once photography, listing creation, and hosting services have been delivered, refunds are not available unless the service:
- was not provided with reasonable care and skill, or
- does not match the description agreed at the time of booking.
Where services have been completed as described, there is no right to cancel or receive a refund.
Partial Refunds (Before Completion)
If a customer cancels before the service is fully delivered:
- Any refund is reduced proportionately to reflect the value of work already completed.
- If the value of completed work exceeds the refundable amount, no refund is due.
- Once a listing is live, no refunds are available.
- If we have already visited the premises to carry out photography, any partial refund is entirely at our discretion and capped at 50% of the total price.
A refund charge fee of approximately 5% of the total price is invoiced separately and must be paid before any partial refund is released.
Statutory Rights
This policy does not affect your statutory rights under the Consumer Rights Act 2015. Customers are entitled to remedies only where services are not delivered:
- with reasonable care and skill,
- within a reasonable time (where no timeframe was agreed), or
- as described.
For reference, see:
- Accepting returns and giving refunds: the law (GOV.UK)
- Consumer Rights Act 2015 (Legislation.gov.uk)
VAT Handling
- Refund calculations apply to the total price including VAT.
- Any refundable VAT is returned only on the refunded portion.
- The refund charge fee is invoiced plus VAT (where applicable) and is non-refundable.
Examples
Example A – 50% Partial Refund
- Total price: £1,000
- Partial refund: £500
- Refund charge fee (5%): £50 (+VAT), invoiced separately
- Net effect: customer pays £50 (+VAT); £500 is refunded; £500 retained for completed work.
Example B – 30% Partial Refund
- Total price: £1,000
- Partial refund: £300
- Refund charge fee (5%): £50 (+VAT), invoiced separately
- Net effect: £700 retained for completed work; customer pays £50 (+VAT); £300 refunded.
Cancellation & Lapsed Membership Policy
Scope: This policy applies to Business Listings. Other services have their own dedicated terms.
Voluntary Cancellation
- You may choose not to renew at any time—simply don't pay the renewal invoice.
- There are no cancellation fees for non-renewal; you've already received the services paid for.
- Your listing remains live until your membership anniversary, then is removed from public view.
Lapsed Membership
- Membership lapses if the renewal invoice isn't paid within seven days after your join-date anniversary.
- Lapsed members forfeit their original join number, introductory discount tier, and ranking priority.
- Imagery and listing data are archived but not publicly accessible.
Rejoining After Lapse
- Former members may rejoin at any time, but must sign a new listing agreement.
- Rejoining members receive a new join number and pay the then-current Service Fee and discount tier.
- Previously captured imagery may be reusable at the team's discretion, or a new photography visit may be required.
Removal by AroundManchester.com
- We reserve the right to remove listings that violate our terms, misrepresent the business, or bring the directory into disrepute.
- If we remove a listing for cause, no refund is due for the remainder of the membership year.
- Disputes should be raised via the Contact Us page.
What Our Members Say
We're just getting started—be among the first to share your experience.
“Your testimonial could be here. Join as a founding member and help shape Manchester's premier business directory from the ground up.”
“Early members get featured first. Share your story once your listing is live and inspire other local businesses to join.”
“We value authentic feedback. This space is reserved for genuine experiences from real members as the directory grows.”
Be among the first 100 members and your testimonial could be featured here. Get in touch to start the conversation.
Frequently Asked Questions
-
What happens if I miss my renewal payment?
We issue renewal invoices up to 30 business days before your membership anniversary. If payment is not received within seven days after that anniversary date, your membership lapses. You lose your join number, ranking priority, and any introductory discount permanently. See our Cancellation Policy for full details.
-
Can I upgrade my listing mid-year?
Yes. You can purchase add-ons such as extra 360 scenes, gallery images, or menu refreshes at any time during your membership year. These are invoiced separately and delivered promptly. Add-ons do not change your renewal date.
-
Do you offer payment plans or monthly billing?
No. The Service Fee is a single annual payment, not monthly. We do not offer instalment plans or direct debits. All payments are one-time transactions raised by manual invoice.
-
What if my business moves to a new location?
If your business relocates within Greater Manchester, contact the team. We will update your listing address and schedule a new photography visit. The original join number and discount tier remain intact as long as the legal entity and trading name stay the same. A new photography session follows add-on pricing for any imagery beyond the included annual refresh.
-
Can I get the original 360 image files?
No. All imagery remains the property of the photographer and AroundManchester.com. If you want to display your 360 tour on your own website, we offer a paid Virtual Tour Embed License that streams the content without transferring original files.
-
What payment methods do you accept?
We accept bank transfer (BACS), online card payments, Google Pay, and Apple Pay via invoices issued through SumUp. Cash payments are also accepted in person by prior arrangement. All invoices are issued manually and are fully compliant with HMRC's Making Tax Digital (MTD) requirements. Payments are processed one-time—no stored cards or automated recurring charges.
-
Is VAT included in the prices shown?
No. All prices on this page are quoted plus VAT at the prevailing rate (currently 20%). VAT is added to your invoice and shown as a separate line item.
-
How long does it take to go live after payment?
Typically two to three weeks. After payment confirmation, we schedule a photography visit, process your imagery, build your listing, and publish. Timelines may vary based on scheduling and workload.
-
Can I pause my membership instead of cancelling?
No. We do not offer membership pauses. If you choose not to renew, your listing lapses after the seven-day grace period and you forfeit your join number and discounts. You may rejoin later as a new member.
-
I have multiple locations. Do I need a separate listing for each?
Yes. Pricing is per business location. Each store, branch, or franchise unit requires its own listing and Service Fee. Contact the team for bespoke multi-venue packages.
Need Something Custom?
Multi-venue groups, civic partnerships, destination campaigns, and event producers can access bespoke packages that blend media, data, and on-the-ground activation. Suitable for seasonal events, schools, colleges, and wider civic initiatives.
Medium and large companies are handled via bespoke pricing—call or email the team to schedule a meeting before onboarding.
Talk to the Team